Duties include the planning or participating in the implementation of a department wide system upgrades, occasional project work, asset management, technical documentation and making recommendations on technology. Extensive experience with analysis phase of the SDLC (System Development Life Cycle), as well as a balanced mix of business and technical knowledge, interviewing and analytical skills is required.
Typical duties may include:
Resolving advanced application support issues
Coordinating emerging technology application specifications
Solving complex end-user technical problems that more junior levels cannot resolve
Serving as a user support liaison between vendors, information systems technicians, and end-user departments
Providing training expertise and direction in the area of emerging technology and special application support
Emulating or reproducing technical problems encountered by users
Providing advice and training to users in response to identified difficulties
Recommending and implementing complex security requirements
Providing business systems, network and Internet support to users in response to identified difficulties
Collecting, organizing and maintaining a problems and solutions log for use by others
Minimum Mandatory Qualifications:
Secondary school diploma is required
Certificate, diploma, or degree in computer science or other relevant field from a recognized post secondary institution is required
Minimum of three (3) years of relevant experience is required
Current and valid certification in A+, MCP, or MCSE may be required
Only qualified candidates will be contacted.
This position may have been filled prior to the closing date. Applicants may contact us to confirm if the position is still available.
For more information on this job opportunity, as well as others, visit and register on our website, http://www.dynamicpersonnel.com