$10.00 - $15.00 Hourly
239 Louisa St Cornwall ontario K6H 4P9
I present myself in a very professional manner and I am very accurate and confident in my work. I am polite and work well with others. I am a High School Graduate. I attended St. Josephâ€™s Secondary School in Cornwall, Ontario and I also attended St. Thomas Aquinas Secondary School in Brampton, Ontario. I graduated in June of 2004.
I am proficient in Microsoft Word.
My interaction with people on a business level is focused, efficient and goal driven.
I am a hard worker, persistent and am patient and gracious with people.
My organization skills are excellent.
I have worked as a nanny, deal well with children.
Ontario Secondary School Diploma
Going to St. Lawrence College (working towards the Early Childhood Education Diploma)
Charleen- Sacred Heart School- After School Programmer
Working with children between the ages of 3 and 12
Help with washroom breaks
Help and prepare snacks
Help with homework if the child (ren) have any
Other caretaker duties
Dec 2007-Sept 2009
Work at the cash register-put customers items through
Clean the store
Help customers when needed
Work in the fitting room
Work in the production room-tagging, pricing, rolling racks of clothes to the sales floor
Have a daily quota of 650 pieces to put out
Help out team members when needed
Volunteered for Big Brothers & Big Sisters pumping gas at a local gas station
Other main store duties
Charla Burtenshaw: Teleperformance
Customer Service Representative
Jan 2006 â€“ August 2007
Responds to customer inquires regarding service, billing, features, activations, and/or changes to account information.
Researching and resolving customersâ€™ disputes and problems within established guidelines.
Handle disgruntled and dissatisfied customers in a courteous and professional manner.
Strive to resolve customer issues on the first call without having to transfer callers.
Follow escalation procedures as needed.
Up-selling as required by our client.
Assisted other team members on the production floor with any questions they may have (Floor Support)
Provided coaching to fellow team members to assist them in reaching higher quality scores
Continuously receive bonuses from Bell for achieving high sales (including a trip to Mexico)
Sherry Maharaj Warren: Nanny / Caregiver
Nov 2004 â€“ May 2005
Take child to play center twice a week
Prepare meals and put child for naps
Prepare learning activities (arts and crafts)
Amera: Sirens clothing Store
June 2003 â€“ Dec 2003
Greet, welcome and help customers
Clean store before opening and after closing
Answer phone if needed
Other general sales duties
Doris Bellsmith: Best Western, Peppermills Restaurant
Sept 2001 â€“ April 2002
Cleaned tables and water glasses
Welcome customers and seat them
Help out waiters and waitresses
Room service duties
Teresa Muszak-Myers: GE Glegg Water Technologies
June 14-18, 2000
Worked in the Finance Department
Open, sort, prepare and distribute the Accounts Payable mail for three separate companies
Sort, distribute and file receiving notes in six A/P Clerk filing drawers
I communicate well with others, pay attention and understand my duties
I seek different points of view and evaluate them based on facts
I take full responsibility for my own actions
I learn from my mistakes and accept feedback
I respect and recognize peopleâ€™s diversity, individual differences and perspectives
I plan, design, and carry out a project or task from start to finish with well-defined objectives and outcomes
Reading, writing, signing, Cross-country, swimming, skating, hiking, listening to music
Reference available upon request